Privacy Policy
Last updated: March 2026
Introduction
Quick Reads ("we," "our," or "us") operates the website quickreads.co.za (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our language translation service. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
Information We Collect
We collect information in the following ways:
Automatically Collected Information
When you use our translation service, we automatically collect certain technical information necessary to provide the service, including:
- IP address (used to determine your approximate location for service optimization)
- Browser type and version
- Device type and operating system
- Date and time of access
- Pages visited on our website
Translation Data
We want to be clear about how we handle your translations:
- Text you submit for translation is processed in real-time
- We do not permanently store the content of your translations
- Translation data is not linked to any personal identifiers
- We may temporarily process text to improve translation quality
Information You Provide
When you contact us through our contact form, we collect:
- Name
- Email address
- Any information you include in your message
How We Use Your Information
We use the information we collect for the following purposes:
- To provide and maintain our translation service
- To improve and optimise our website and translation accuracy
- To respond to your inquiries and provide customer support
- To generate anonymous, aggregated statistics about language usage patterns
- To detect and prevent technical issues or abuse of our service
- To comply with legal obligations
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.
We use the following types of cookies:
- Essential cookies: Required for the website to function properly
- Preference cookies: Remember your language preferences and settings
- Analytics cookies: Help us understand how visitors interact with our website
- Advertising cookies: Used to deliver relevant advertisements (via Google AdSense)
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our Service may not function properly.
Third-Party Services
We may employ third-party companies and individuals to facilitate our Service, provide the Service on our behalf, or assist us in analysing how our Service is used.
Google AdSense
We use Google AdSense to display advertisements on our website. Google may use cookies to serve ads based on your prior visits to our website or other websites. You can opt out of personalised advertising by visiting Google's Ads Settings.
Analytics
We may use third-party analytics services to help us understand how our website is being used. These services collect information sent by your browser, including the pages you visit and other information that assists us in improving our Service.
Data Security
We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain automatically collected usage data in anonymised form for statistical analysis. Contact form submissions are retained for as long as necessary to respond to your inquiry and for a reasonable period thereafter for record-keeping purposes. Translation content is not permanently stored.
Your Rights
Under the Protection of Personal Information Act (POPIA) and other applicable laws, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate personal information
- Request deletion of your personal information
- Object to the processing of your personal information
- Lodge a complaint with the Information Regulator
To exercise any of these rights, please contact us using the information provided below.
Children's Privacy
Our Service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary action.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
- Email: privacy@quickreads.co.za
- Website: quickreads.co.za/contact